HealthONE Physican Portal

Creative Direction / User Interaction / User Experience
Project Overview
The HealthONE physician portal connects thousands of physicians to patient information, training materials, and workflow applications. It is the hub for provider onboarding, verification, and continuing network access.

Built a user experience that felt familiar to returning users, created an intuitive on boarding experience for new physicians, and brought as much information as possible above the page fold.
My Contributions
/ Creative Direction
/ Client timeline management and build reviews
/ Wireframing and User Journeys
/ User Interface Development
/ Project Management of front-end talent
/ Implementation
Physician portal UI example
Picture of the physician portal UI displayed on a mobile device

Mobile View

Mobile-first application panels, columns build as screen width increases, applications ordered by most commonly used.

Picture of the physician portal UI displayed on a tablet device

Tablet View

Desktop UI based on a 12 column layout - each tile is between 2 and 3 columns, so each tile scales naturally between the tablet and desktop viewports.

Picture of the physician portal UI displayed on a desktop layout

Desktop View

Tiles expand across the desktop viewport, occupying 3, 5 or 6 columns depending on the length of the content.

Picture of the physician portal landing page UI displayed on a desktop

Landing page

Most widely used applications fit into a grid, based on the standard monitor sizes at the facilities.

Picture of the physician portal user journey for a specialist

User Journey

Specialists flow through the application sign up in 2-3 clicks

Picture of the physician portal user journey for applications that are used by multiple specialties

Cross-specialty applications are color-coded separately from the specialty specific applications to indicate when users are 'in' or 'out' of their paths

Mobile workflow

2 clicks from user specialty grid to application grid, and EHR use demo

Picture of a user journey on a mobile device

Mobile workflow

Application summary for user. First click is download prompt and alternate link, click through to application onboarding

Picture of the physician portal UI displayed on a mobile device